Late last year, The Hawk’s Eye submitted public records requests related to an internal transfer involving a member of the Comal County Sheriff’s Office Narcotics Unit. While additional records requests remain pending, documents already released provide insight into the circumstances surrounding that transfer and show that it was preceded by years of documented supervisory concerns, performance reviews, and ultimately a formal demotion accompanied by a reduction in pay.
The records center on Sergeant Santiago “Jimmie” Flores, who had been assigned to the Narcotics Division and held a supervisory role within the unit. The documents outline a timeline beginning in 2023, when internal concerns were first formally documented, and ending in late 2025 with Flores’ demotion from sergeant to deputy sheriff and reassignment to courthouse security duties.
Early Internal Concerns and Counseling
Records show that as early as October 2023, Flores received written counseling related to his supervision of the narcotics unit. The counseling followed a review of his responses to internal questions concerning narcotics enforcement activity in Comal County and reflected dissatisfaction with how the unit was being managed.
The issues identified were operational and supervisory in nature. They included repeated instances of personnel reporting to work out of uniform despite prior direction, concerns that narcotics investigations were concentrated in municipal areas rather than throughout the county, and criticism that the unit’s work schedule limited its effectiveness. The records also reference the history of the former Comal County Metro Narcotics Task Force, noting that its disbandment stemmed in part from a similar concentration of activity inside city limits.
The counseling made clear that expectations moving forward would be stricter than what may have been allowed previously. Flores was informed that he would be expected to actively lead the unit, be accountable for its performance, and correct the deficiencies that had been identified. The records further indicate that a Personal Improvement Plan would be issued to address those issues.
Performance Improvement Plan and Ongoing Review
While the Personal Improvement Plan itself has not yet been released, later records repeatedly reference it and describe it as a key component of the disciplinary process. According to those records, the plan included specific expectations and a timeline for improvement and was accompanied by ongoing monitoring and additional counseling.
The documents indicate that the process extended over a significant period of time. Rather than a single disciplinary event, the records describe multiple opportunities for correction and continued involvement by supervisory staff. Despite those efforts, command staff ultimately determined that the expectations outlined in the improvement plan were not met.
By September 2025, Flores requested consideration for a transfer out of the Narcotics Unit and into an administrative support services role. That request prompted a broader review of his performance history, including compliance with the improvement plan and adherence to Sheriff’s Office policies.
Demotion and Reassignment
Following that review, a decision was made to demote Flores and reassign him to a different role within the Sheriff’s Office. Records show that effective November 8, 2025, Flores was demoted from the rank of Narcotics Sergeant and reassigned as a Deputy Sheriff assigned to the Comal County Courthouse Security Detail.
The demotion was not characterized as temporary. Payroll and personnel records classify the action as a formal demotion and transfer, reflecting changes in rank, job classification, department assignment, and compensation.
Prior to the demotion, Flores was classified as a Sergeant assigned to Criminal Investigations and was paid $48.75 per hour. Following the demotion, his classification changed to Deputy Sheriff assigned to Courthouse Security, with an hourly rate of $44.32. The records list his post-demotion annual salary at approximately $92,185.
The reassignment was operationally implemented, with Flores listed on a courthouse security shift roster under the supervision of the corrections division. This confirms that the transfer resulted in a permanent change in duties rather than a temporary placement or administrative leave.
What the Records Show — and What Remains Unclear
The documents released so far indicate that the demotion followed more than two years of documented concerns related to supervision, unit management, and policy compliance. Counseling, a formal improvement plan, and extended evaluation preceded the loss of rank and pay.
What the records do not yet show is whether these internal performance issues were tied to specific narcotics cases, arrest outcomes, or external complaints. The documents also do not explain whether audits, internal affairs investigations, or outside reviews contributed to the decision-making process. Those details may become clearer as additional records requests are fulfilled.
For now, the released documents provide a window into how supervisory performance concerns are documented within the Comal County Sheriff’s Office and how prolonged deficiencies can result in formal discipline, reassignment, and measurable financial consequences. The Hawk’s Eye continues to await additional records that may further clarify the full scope of the internal actions involving the Narcotics Unit.Late last year, The Hawk’s Eye submitted public records requests related to an internal transfer involving a member of the Comal County Sheriff’s Office Narcotics Unit. While additional records requests remain pending, documents already released provide insight into the circumstances surrounding that transfer and show that it was preceded by years of documented supervisory concerns, performance reviews, and ultimately a formal demotion accompanied by a reduction in pay.
The records center on Sergeant Santiago “Jimmie” Flores, who had been assigned to the Narcotics Division and held a supervisory role within the unit. The documents outline a timeline beginning in 2023, when internal concerns were first formally documented, and ending in late 2025 with Flores’ demotion from sergeant to deputy sheriff and reassignment to courthouse security duties.
Early Internal Concerns and Counseling
Records show that as early as October 2023, Flores received written counseling related to his supervision of the narcotics unit. The counseling followed a review of his responses to internal questions concerning narcotics enforcement activity in Comal County and reflected dissatisfaction with how the unit was being managed.
The issues identified were operational and supervisory in nature. They included repeated instances of personnel reporting to work out of uniform despite prior direction, concerns that narcotics investigations were concentrated in municipal areas rather than throughout the county, and criticism that the unit’s work schedule limited its effectiveness. The records also reference the history of the former Comal County Metro Narcotics Task Force, noting that its disbandment stemmed in part from a similar concentration of activity inside city limits.
The counseling made clear that expectations moving forward would be stricter than what may have been allowed previously. Flores was informed that he would be expected to actively lead the unit, be accountable for its performance, and correct the deficiencies that had been identified. The records further indicate that a Personal Improvement Plan would be issued to address those issues.
Performance Improvement Plan and Ongoing Review
While the Personal Improvement Plan itself has not yet been released, later records repeatedly reference it and describe it as a key component of the disciplinary process. According to those records, the plan included specific expectations and a timeline for improvement and was accompanied by ongoing monitoring and additional counseling.
The documents indicate that the process extended over a significant period of time. Rather than a single disciplinary event, the records describe multiple opportunities for correction and continued involvement by supervisory staff. Despite those efforts, command staff ultimately determined that the expectations outlined in the improvement plan were not met.
By September 2025, Flores requested consideration for a transfer out of the Narcotics Unit and into an administrative support services role. That request prompted a broader review of his performance history, including compliance with the improvement plan and adherence to Sheriff’s Office policies.
Demotion and Reassignment
Following that review, a decision was made to demote Flores and reassign him to a different role within the Sheriff’s Office. Records show that effective November 8, 2025, Flores was demoted from the rank of Narcotics Sergeant and reassigned as a Deputy Sheriff assigned to the Comal County Courthouse Security Detail.
The demotion was not characterized as temporary. Payroll and personnel records classify the action as a formal demotion and transfer, reflecting changes in rank, job classification, department assignment, and compensation.
Prior to the demotion, Flores was classified as a Sergeant assigned to Criminal Investigations and was paid $48.75 per hour. Following the demotion, his classification changed to Deputy Sheriff assigned to Courthouse Security, with an hourly rate of $44.32. The records list his post-demotion annual salary at approximately $92,185.
The reassignment was operationally implemented, with Flores listed on a courthouse security shift roster under the supervision of the corrections division. This confirms that the transfer resulted in a permanent change in duties rather than a temporary placement or administrative leave.
What the Records Show — and What Remains Unclear
The documents released so far indicate that the demotion followed more than two years of documented concerns related to supervision, unit management, and policy compliance. Counseling, a formal improvement plan, and extended evaluation preceded the loss of rank and pay.
What the records do not yet show is whether these internal performance issues were tied to specific narcotics cases, arrest outcomes, or external complaints. The documents also do not explain whether audits, internal affairs investigations, or outside reviews contributed to the decision-making process. Those details may become clearer as additional records requests are fulfilled.
For now, the released documents provide a window into how supervisory performance concerns are documented within the Comal County Sheriff’s Office and how prolonged deficiencies can result in formal discipline, reassignment, and measurable financial consequences. The Hawk’s Eye continues to await additional records that may further clarify the full scope of the internal actions involving the Narcotics Unit.
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